Zambia slaps criminal charges on Airtel, two others for poor quality


Zambit telecom regulator Zambia knowledge and Communications technology Authority (ZICTA) has filed felony instances in opposition to all three operators within the u . s. – Airtel, MTN and state-run Zamtel – for providing negative high quality of cell phone products and services.

Formally asserting this, ZICTA spokesperson Gabo Mankind said in a commentary that, “ZICTA has instituted felony court cases towards all three mobile phone carrier providers specifically Aortal Networks Zambia, MTN Zambia and Zambia Telecommunication company Ltd (Atmel), for failure to fulfill minimum standards of quality of provider.”

Aortal has now not yet launched any fast comments about this topic. ZICTA, rationalizing its stand, has mentioned that beneath ideas that presently in energy, it has an method to invoke either administrative or criminal sanctions arising from the failure to adhere to the set parameters in relation to quality of service.

Zambia takes Airtel and two others to court over poor quality of service. (Image credit:Indiatoday)

Zambia takes Aortal and two others to courtroom for poor high quality of provider

“The deteriorating levels of quality of carrier has made verbal exchange troublesome and resulted in increased public outcry and bad impact on ease of doing trade in Zambia,” Mankind stated. The Board of the Authority, on June 27, 2013 authorized management’s resolution to maneuver for prosecuting all of the three mobile provider suppliers for providing terrible high quality of provider to the public, she said.

“The Authority, on July 4, 2013, instituted legal complaints in opposition to the cellular service providers on two counts of failure to satisfy minimal requirements of quality of carrier as specific and revealed by way of the Authority… and on failure to conform to a provision of the standard of carrier pointers issued with the aid of the Authority,” Mankind said.