Zambia slaps criminal charges on Airtel, two others for poor quality


Zambia telecom regulator Zambia Knowledge and Communications Technology Authority (ZICTA) has filed felony instances opposing all three operators within you. s. – Airtel, MTN, and state-run Zamtel – for providing a negative high quality of cell phone products and services.

Formally asserting this, ZICTA spokesperson Gabo Mankind said in a commentary that, “ZICTA has instituted felony court cases towards all three mobile phone carrier providers, specifically Aortal Networks Zambia, MTN Zambia and Zambia Telecommunication Company Ltd (Atmel), for failure to fulfill minimum standards of quality of provider.”


Aortal has now not yet launched any fast comments about this topic. ZICTA, rationalizing its stand, has mentioned that beneath ideas presently in energy, it has a method to invoke either administrative or criminal sanctions arising from the failure to adhere to the set parameters about the quality of service.

Zambia takes Aortal and two others to the courtroom for the poor, high-quality provider.

“The deteriorating levels of carrier quality have made verbal exchange troublesome and resulted in increased public outcry and bad impact on the ease of doing trade in Zambia,” Mankind stated. On June 27, 2013, the Board of the Authority authorized management’s resolution to maneuver for prosecuting all of the three mobile provider suppliers for providing a terrible high-quality provider to the public, she said.

“The Authority, on July 4, 2013, instituted legal complaints in opposition to the cellular service providers on two counts of failure to satisfy minimum requirements of quality of carrier as specific and revealed by way of the Authority… and on failure to conform to a provision of the standard of carrier pointers issued with the aid of the Authority,” Mankind said.